Sales Coordinator

Montage International•Washington, DC

9d•Onsite

About The Position

The Sales Coordinator is responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department’s long term goals and objectives. Montage International is looking for passionate people to join their team and is committed to a culture that encourages employees to do what they love. They welcome applicants with disabilities and provide reasonable accommodations as needed.

Requirements

Two years of experience in customer service within a hotel environment.
Ability to speak, read, write, and understand the primary language(s) used in the workplace.
Ability to read and write to facilitate communication.
Good communication skills, both verbal and written.
Ability to communicate customer needs and resolve complaints independently.
Ability to establish and master goals.
Ability to identify and assist in the development of accounts.
Ability to act independently with minimal or no supervision.
Basic computational ability.
Computer skills, including accounting programs, Microsoft Word, Excel, and Delphi.
Math skills and budgetary analysis capabilities.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Provide excellent customer service to clients, their guests, and third-party bookings.
Maintain department visibility and integrity throughout the resort, promoting cooperation to ensure clients receive promised service.
Develop trusting, long-term relationships with accounts.
Support Sales initiatives, including daily client service, acting as an "inside sales" contact and liaison.
Handle group leads and assist in the absence of sales representatives who are out of office or traveling.
Assist in the preparation for travel and tradeshows.