Sales Coordinator

PEREGRINE ATLANTA BUCKHEAD MANAGEMENT LL • Atlanta, GA

8d • Onsite

About The Position

Peregrine Hospitality is seeking a sales-oriented coordinator to serve as the Sales Coordinator for our Buckhead Autograph Hotel with distinctive 201-room luxury lifestyle rooms. The position will be located onsite in Buckhead, Georgia leading our boutique hotel designed for discerning travelers who value artistically curated experiences. You will function as the point of contact for all aspects of group functions & bookings at the property, including room blocking, rooming lists, amenity coordination, event details, & follow ups. You are the liaison between the property’s sales department, guest services departments and the clients, conducting their communication with a welcoming and positive demeanor. You have extensive Marriott previous experience in sales, event and/or hospitality, displaying commitment to solving problems and at the best interest of the hotel.

Requirements

• Minimum 1 years’ experience in Marriott brand systems preferable in sales or events.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Strong communication, follow-up, and organizational skills are essential.
• Must have the ability to push, pull bend, squat and lift on a regular basis.
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
• Must be able to understand guest’s service needs.
• Maintain confidentiality of guest information and pertinent hotel data.

Nice To Haves

• Extensive Marriott previous experience in sales, event and/or hospitality

Responsibilities

• Coordinate the properties use, effectiveness and compliance of the Sales system.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Coordination of rooming lists.
• Event details set up.
• Answering questions from groups.
• Communication between the sales department and the guest services department to ensure positive customer service for guests.
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques that maximize revenue while maintaining existing guest loyalty.
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
• Maintain customer database.
• Answer incoming calls to management and is the liaise between catering, management and internal/external guests.
• Coordinate and schedule appointments for management.
• Interact in courteous and professional manner with guests, vendors and associates.
• Perform clerical duties such as typing correspondence and reports, filing, and answering phones.
• Maintain and upkeep various filing systems, including vendor information where necessary.
• Greet visitors/guests and answer questions and concerns; follow through either to resolution or refer to the appropriate manager.
• Assure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required.
• Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required.
• Support administrative needs of daily reservations from direct booking segment.
• Support phone coverage and inquiries of LTS, wedding blocks, reservations, and cancellations.
• Support administrative needs of groups with detailed list of processes with establishing blocks and managing inventory.
• Process accounting administrative duties including commissions, payments, deposits, disputes and research.
• Maintain a professional working environment and attitude.
• Maintain and upkeep of all office equipment.
• Make reservations for V.I.P. guests.
• Organize and maintain filing system.
• Provide administrative support for the hotel operations as needed.
• Carry out supervisor requests in accordance with hotel policies and standard operating procedures.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Benefits

• Flexible and long hours sometimes required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed