Sales Coordinator
Carter Hospitality Group
•Onsite
About The Position
Handles all administrative duties required by the Sales managers in order to provide superior services to our guests. Has a passion for hospitality sales and service and looking to grow career within Sales and Marketing department.
Requirements
- Must have effective ability to communicate orally or in written form effectively with co-management, internal and external customers
- Must have a valid Florida Driver’s License and good driving record
- Must be able to pass pre-employment testing (i.e. drug test, background check, etc.)
- Must have full availability and be able to work days, evenings, nights, weekends, and holidays
- Ability to read, write and speak English (multi-lingual a plus)
- Ability to understand, follow and give written and oral instructions
- Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
- Ability to work with large groups of people, and age groups
- Ability to plan, organize and conduct a wide variety of activities
- Knowledge of leadership techniques
- Ability to work harmoniously with fellow employees and guests
- Ability to work outdoors including intense or inclement weather conditions
- Abilities (<3 hours per day) walking, standing, stooping, kneeling, running, sitting, climbing, reaching overhead and bending
- Ability to frequently (<4 hours per day) lift up to 30 pounds of weight to chest height
Nice To Haves
- Experience within Opera and Sales Pro preferred
- Previous Hospitality/Hotel experience preferred
Responsibilities
- Schedules and prioritizes work load to meet deadlines of all managers
- Act as back up for sales manager(s) with customers
- Help prepare for site inspections, client events, and sales calls as instructed by sales managers
- Types and distributes correspondence, as requested by sales managers
- Ensures that all correspondence is 100% accurate
- Prepare proposals/contracts in a timely fashion: Maximum turnaround time - 24 hours
- Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc.
- Books group reservations into the system
- Checks VM for general sales line as well as all incoming lead mailboxes throughout the day
- Answers calls to sales office by third ring
- Ensures that all managers receive messages in a timely manner. Messages to include name and phone, group or company name, number of caller, date and time call received
- Maintain close communication with and Director of Sales and/or Sales Managers
- Follow up with clients in a timely and professional manner
- Coordinate with internal operations departments when needed
- Takes detailed inquiry leads and submits to appropriate manager
- Pass all potential leads to group sales to develop group business opportunities
- Assists unassigned managers as needed
- Gathers materials and mails packages to clients, as necessary
- Processes outgoing mail
- Attends Sales Meetings
- Takes minutes at committee/assistant meetings as directed
- Participates in schedule rotation for late coverage on days the office closes early
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules in response to the business needs of the hotel
- Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
