Sales Coordinator

Sun Communities•Highland, MI

51d•Onsite

About The Position

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community. This role involves greeting guests, providing information about the community, performing general administrative tasks, assisting with marketing materials, and supporting the sales team in various capacities.

Requirements

High School Diploma or GED
1 year in a sales coordinator or in another administrative position
Strong customer service skills
Good problem-solving skills
Excellent verbal and written communication skills
Professional appearance
Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Responsibilities

Greets and establishes rapport with guests, current and prospective residents.
Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned.
Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale, community events, and other related materials.
Assists prospective residents by checking the status of Sun Homes inventory.
Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications.
Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite.
Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials.
Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval.
Handles and resolves resident/customer routine questions and inquiries in a timely and professional manner.
Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary.
Assists with planning and coordinating resident relations events and activities within the community.
Maintains records and files in accordance with the Operations Manual.
Completes new move-in incentive requests for non-Sun Homes deals.
Other duties as assigned.

Benefits

Comprehensive Medical and Prescription coverage with 4 plan options
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts for team members
Team Member Perks & Discounts program
Up to six weeks of paid parental leave
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty