Sales Coordinator — Collectibles Industry

Skybox Capital•Chicago, IL

7d•$45,000 - $55,000•Onsite

About The Position

Mascot is changing the way collectors, dealers, hobby shops, and consignment sellers manage and sell their inventory. Mascot allows sellers to manage collectibles—including sports cards, TCG/CCG, comics, sealed wax, and more—and syndicate inventory across major marketplaces like eBay, Whatnot, TikTok Shop, Shopify, and others from one platform. We’re looking for an organized, proactive Sales Coordinator to support Mascot’s growing sales efforts. This role will sit at the center of demo coordination, prospect research, scheduling, list management, and sales support while also assisting with targeted outbound outreach. The Sales Coordinator will help keep Mascot’s sales process organized and moving efficiently. A major part of the role will be coordinating and supporting product demos—scheduling meetings, preparing prospect information, helping with follow-up, and eventually becoming comfortable assisting with or conducting demos of the Mascot platform. You’ll also own much of the behind-the-scenes prospecting work, including identifying potential customers, building and maintaining call lists, researching accounts, organizing prospect data, and making sure the team consistently has strong prospects to contact. There will be an outbound component, including calls and emails to prospective customers, but this is not a traditional high-volume SDR role. The position is broader and focused on supporting the overall sales process.

Requirements

Early-career candidate who is highly organized, proactive, and comfortable communicating with customers
Strong attention to detail and ability to manage multiple conversations and schedules at once
Comfortable speaking on the phone and interacting with prospective customers
Ability to research companies and individuals and turn that information into organized prospect lists
Strong written and verbal communication skills
Comfortable learning new technology and eventually demonstrating software to customers
Familiarity with Excel, Google Sheets, CRM systems, or similar tools
Comfortable using AI tools to research, organize, and work more efficiently
Willingness to make outbound calls and emails when needed
Ability to operate in a fast-moving environment where responsibilities may evolve
Interest in sports, sports cards, collectibles, ecommerce, or online marketplaces is highly preferred

Nice To Haves

Experience supporting a sales, business development, recruiting, or customer-facing team
Previous experience coordinating meetings or product demos
Experience building prospect lists or conducting account research
Familiarity with CRM or sales prospecting tools
Personal experience buying or selling through eBay, Whatnot, Facebook Marketplace, Shopify, or similar platforms
Knowledge of sports cards, TCG, memorabilia, or the broader collectibles market

Responsibilities

Coordinate and schedule product demos with prospective customers
Help prepare for demos by researching prospects and understanding their businesses
Assist with product demonstrations and become increasingly comfortable walking prospects through the Mascot platform
Manage calendars, scheduling, confirmations, and follow-ups surrounding demos
Build, organize, clean, and continuously improve prospect and call lists
Research hobby shops, card dealers, breakers, consignors, collectors, and high-volume marketplace sellers
Identify new potential customers across the collectibles ecosystem
Organize prospect information and maintain accurate CRM records
Prioritize prospects based on business size, marketplace activity, and potential fit
Support the sales team with account research and preparation before calls
Conduct targeted outbound calls and emails to introduce Mascot and schedule appointments
Follow up with prospects to help keep conversations and demos moving forward
Use AI tools like ChatGPT and Claude to research prospects, organize information, and improve sales workflows
Help identify ways to make prospecting, scheduling, and demo processes more efficient as Mascot grows