Sales Coordinator

Logan A/C & Heat Services • Dayton, OH

7d • Onsite

About The Position

Logan Services is looking for a Sales Coordinator to join their Dayton team. This is a sales support and appointment-setting role, not a sales position. The role involves connecting with homeowners who have already expressed interest, understanding their needs, qualifying the opportunity, and scheduling an in-home appointment with a Comfort Advisor. The ideal candidate enjoys conversations, building rapport, and creating a positive customer experience.

Requirements

• Confident and personable communicator
• Comfortable making and receiving phone calls
• Organized with strong attention to detail
• Able to multitask and navigate multiple computer systems
• Positive, motivated, and team-oriented
• Strong follow-through and accountability

Nice To Haves

• Customer service experience is a plus
• Experience in customer service, call centers, appointment setting, inside sales, hospitality, or home services is helpful

Responsibilities

• Follow up with incoming customer leads by phone, text, and email
• Talk with homeowners to understand their needs and determine if an appointment is appropriate
• Qualify leads and set in-home appointments for Comfort Advisors
• Schedule, confirm, and reschedule appointments
• Build rapport and create a great first impression
• Keep customer information accurate in our CRM and scheduling systems
• Coordinate closely with the Sales and Customer Service teams
• Meet individual and team appointment-setting goals
• Help ensure every qualified customer receives timely follow-up

Benefits

• Competitive hourly pay
• Performance bonuses and profit-sharing opportunities
• Medical, dental, and vision insurance
• Short- and long-term disability
• Company-paid life insurance and AD&D
• 401(k) with a 4% company match and Roth option
• Paid training and professional development
• Competitive PTO and paid sick time
• Stable full-time schedule
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed