Sales Coordinator

Crescent Careers•Houston, TX

36d•Onsite

About The Position

Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information. Responsible for assisting clients with reservations and booking the reservations through hotel database. Create group bookings, manage rooming lists, and handle changes. Assist clients with vouchers as well as folio and billing inquiries. Be point of contact for pick up reporting and distribution of resume and BEO packets to teams. Politely and professionally answers the telephone and greets clients. Maintain an organized professional-looking office environment. Maintain an accurate and easy-to-use filing system for storing sales documents. Create and distribute reports necessary for the department. Develop professional sales presentation materials, with guidance and utilizing available resources. Respond to inquiries - inbound phone, written, advertising, tradeshows. Conceptualize, draft, and send well-constructed and professional correspondence and proposals. Host property tours, familiarizing customers and potential customers with property features, products and services. Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication. Other duties as assigned.

Requirements

Strong Computer skills including word processing, spreadsheets, and brand property Management System(s).
Excellent communication and listening skills.
Operate and act with integrity in all you do.
Be kind, passionate, and hospitable.
Take ownership and deliver results.
Go above and beyond to exceed expectations and pursue thoughtful change.
Six months or more of experience in sales.

Nice To Haves

Experience with the front desk is preferred.

Responsibilities

Function as the central contact for information in the Sales Office.
Assist clients with reservations and book them through the hotel database.
Create group bookings, manage rooming lists, and handle changes.
Assist clients with vouchers, folio, and billing inquiries.
Serve as the point of contact for pick up reporting and distribution of resume and BEO packets.
Answer the telephone politely and professionally and greet clients.
Maintain an organized and professional office environment.
Maintain an accurate and easy-to-use filing system for sales documents.
Create and distribute necessary departmental reports.
Develop professional sales presentation materials.
Respond to inquiries via phone, written communication, advertising, and tradeshows.
Draft and send professional correspondence and proposals.
Host property tours, familiarizing customers with property features, products, and services.
Maintain positive inter-departmental relationships to ensure efficient communication.
Perform other duties as assigned.