Sales Coordinator

Waste Connections•Kelowna, BC

37d•CA$50,000 - CA$55,000•Onsite

About The Position

We are seeking a proactive and detail-oriented Sales Coordinator to support sales operations, customer service, and account management activities. This role is responsible for coordinating new account setups, processing sales documentation, maintaining accurate records, assisting customers and internal teams, and providing administrative support to help drive customer satisfaction and business growth. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment.

Requirements

2-3 years of customer service/admin/office experience
Accurate data entry skills & customer service skills
Excellent time management and prioritization skills
Strong working knowledge of Microsoft Office
Written and Oral communication skills
Critical and logical thinking skills
Must be able to pass all pre-employment requirements

Responsibilities

Perform data entry of sales representatives’ paperwork into internal systems
Coordinate the setup and installation of new accounts between departments
Assisting the sales team by managing schedules, filing documents, and communicating relevant information
Analyze account activity and suggest opportunities for service improvements to the customer
Maintain appropriate files and documentation, per company policy and internal control
Respond to customer inquiries – via phone and email and resolve customer issues
Liaise with internal teams to determine service requirements, resolve issues or complaints
Contributing to sales strategies, assisting in developing promotional materials, and participating in marketing campaigns
Support company visibility and brand awareness on social media platforms such as LinkedIn and Facebook