Sales Coordinator, Events (Catering)

Montage Hotels & Resorts•Laguna Beach, CA

22h•Onsite

About The Position

The Sales Coordinator, Events (Catering) will provide support to the Events (Catering) Department by giving strategic administrative support. This role aids the Managers by completing administrative tasks in a timely, accurate, and professional manner. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Requirements

Two years’ experience in administrative experience, preferably in a luxury hotel or resort.
Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office, Salesforce (Delphi), and Opera Cloud preferred/is a plus.
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions.
Willing to work in a fast-paced environment.
Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
Possess basic math skills and can accurately handle billing
Ability to communicate clearly and speak, read, write and understand English eloquently
Ability to communicate guest needs and resolve complaints independently.
Ability to act independently with minimal or no supervision.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Provide general administrative support and perform the duties of other team coordinators when required.
Supporting the department with time management on execution of projects
Prepare accurate written correspondence including reports, Banquet Event Orders (BEO), group resumes, schedule of events, printed menus, and e-mails.
Run and distribute daily, weekly, and monthly reports as required by the Meetings & Events team.
Support managers by coordinating site inspections, menu tastings, pre-cons, and internal communication with operational departments.
Assist with creating POs and vendor management
Creation of files for each new group with copies of the contract and necessary turn-over check list, and then following group departure, the breakdown of each file and storage of necessary paperwork.
Create and assist with all In-House Event requests and BEOS
Communicate effectively with Banquets, Culinary, Rooms, and other operational teams to relay client needs and special requests.
Assist clients in the absence of a Meetings & Events Manager, providing prompt, professional, and solution-oriented service.
Oversee office stationery par levels and the necessary ordering.