Sales Coordinator, Affliliates

Pursuit Collection•Banff, AB

27d•Onsite

About The Position

The Sales Coordinator, Affiliates plays an important role in the Pursuit Sales Team, supporting day-to-day sales activities with affiliate partners in Banff, Alberta, and surrounding areas. This position requires the ability to multi-task, communicate effectively with partners and internal stakeholders, and a passion for building relationships. The role serves as the first point of contact for affiliate partners, spending approximately 70% of the time out of the office visiting partners. The primary focus is to ensure partners understand all Pursuit products for sale to their guests and to ensure the best possible guest experience. This role offers an opportunity to make connections, meet people throughout Alberta and the Columbia Valley area in British Columbia, share stories, and promote Pursuit experiences across the Canadian Rockies.

Requirements

A driver’s license is required for this role, which must be converted to an Alberta Class 5 driving license for insurance purposes.
Energetic, enthusiastic, quick learner who sells their passion for Pursuit and its products.
Excellent hospitality mindset and guest service skills, including dedicated service to both internal and external clients.
Strong interpersonal, oral and written communication skills, with the ability to see multiple projects and tasks through to completion on a timely basis.
Comfortable speaking in public and to groups of various sizes on similar product topics.
Ability to work on a flexible schedule including evenings and weekends is required.
Highly detail-oriented, with strong administration and organization skills.
Physical working environment with walking and stair climbing and standing required.
Experience with Microsoft Office tools essential (eg.: Excel, Outlook, PPT, Word, Teams).

Nice To Haves

Manual transmission an asset (for driving license).
Knowledge of Salesforce, is strongly preferred.
Knowledge of the tourism industry and local knowledge of the area - Calgary, Bow Valley, Golden & Jasper (an asset).

Responsibilities

Establish, maintain and grow strong industry relationships with our partners in Banff, Jasper, Golden, Calgary and surrounding areas and internal Stakeholders, including the Pursuit Revenue Team.
Participate in demand generation including developing sales activities and ways to increase sales.
Coordinate and conduct sales calls, familiarization (FAM) tours, site inspections, and product training sessions with partners, weekly and as required.
Support the Senior Sales Manager, Affiliates in responding to all affiliate partner requests in a timely manner and as assigned.
Improve processes where available in order to exceed sales targets and provide exceptional service to our partners.
Create and maintain accurate and up-to-date partner profiles in Salesforce, Pursuit Collection’s CRM.
Prepare commission cheques and ensure they are delivered in person to partners in a timely manner.
Promote Pursuit products during affiliate visits and selected regional events (i.e.: affiliate appreciation events, Canada Day, Pursuit local’s days, affiliates FAM).
Manage, motivate, and troubleshoot issues on a daily basis.
Assist with and completing other administrative tasks as needed.