Sales Contract and Operations Analyst

Ministry Brands•Alpharetta, GA

1d•Hybrid

About The Position

Ministry Brands is looking for a Sales Contract and Operations Analyst to join our growing team! Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. Available Location: Alpharetta, GA Hybrid Working: In this role, you will split your time between working at the designated company office in Alpharetta, GA for a minimum of 3 days per week and will work remotely from your home address up to 2 days per week. Any changes to these work locations must follow the appropriate process as outlined in our handbook.

Requirements

Bachelor’s degree in Business Administration, Finance, or a related field, or an equivalent combination of education and experience
1-3 years of experience in sales operations, contract administration, or data analysis, or related fields
Advanced proficiency in Salesforce (or other CRM), Excel, and data visualization/reporting tools
Exceptional attention to detail with strong analytical and problem-solving skills
High degree of financial and business acumen to assess contract terms and revenue impact
Strong understanding of contract structures, pricing models, and approval workflows
Ability to interpret and apply policies, procedures, and compliance requirements
Excellent written and verbal communication skills, with the ability to convey complex concepts clearly
Proven ability to work cross-functionally and influence without direct authority
Experience in process mapping and documentation
Strong organizational and time management skills with the ability to handle multiple priorities in a fast-paced environment
Continuous improvement mindset focused on efficiency, accuracy, and client satisfaction

Nice To Haves

Passionate about sales operations, data accuracy, and contract compliance and enthusiastic about helping purpose-driven organizations and enthusiastic about helping purpose driven organizations

Responsibilities

Accurately vet pre- and post-signed client contracts to ensure contract integrity, compliance, and value alignment with company policies and guidelines
Serve as the primary point of contact for contract-related data validation, approvals, and interpretation
Identify and implement process improvements to enhance and simplify the sales workflow and overall client experience
Establish, document, and maintain Standard Operating Procedures (SOPs) and process documentation to ensure consistency and governance
Analyze and report on contract and sales data to identify trends, risks, and opportunities for operational improvement
Effectively collaborate with cross-functional teams (Sales, Legal, Finance, IT, and Operations) to align on policies, data governance, and system improvements
Identify system and data gaps; partner with IT and system administrators to recommend and implement enhancements that increase efficiency, automation, and accuracy
Support sales organization through insights that drive decision-making and revenue optimization