Sales Consultant | B/RR Pasadena

RUSNAKPasadena, CA
Onsite

About The Position

Rusnak Auto Group, a leader in the automotive industry with a stellar reputation, is seeking Sales Consultants for their Bentley/Rolls-Royce dealership in Pasadena. This role offers a great opportunity to advance your automotive career by contributing to the company's success through achieving sales goals and objectives. Rusnak Auto Group has been family-owned and operated since the 1960s and is an equal opportunity employer.

Requirements

  • Previous experience as a Sales Consultant or similar positions in Automotive, Retail, Sales, Hospitality industries.
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Valid CA Driver License
  • Valid CA Sales License

Nice To Haves

  • High School Diploma/GED : Desired

Responsibilities

  • Consistently meets or exceeds sales objectives by developing, implementing, monitoring, and adjusting sales goals (financial and volumes) with sales management.
  • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to plan more effectively in the future.
  • Consistently meets or exceeds the goal of satisfying the transportation needs of clients.
  • Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals.
  • Attends and actively participates in all sales meetings.
  • Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles.
  • Promptly and professionally greets, and offers assistance or direction to, all clients that enter the dealership showroom or sales lot.
  • Consistently assists each client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment.
  • Offers test drives to all clients; strictly follows Company policies and procedure regarding test drives; prior to test drive, obtains proper identification from client.
  • Knows, understands, and strictly follows all Company, local, state, and federal, policies, rules, and regulations regarding automobile sales.
  • Knows and understands equity and values; fully capable of explaining depreciation to the client.
  • Consistently ensures that a member of the sales management team has the opportunity to meet each client.
  • Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title.
  • Consistently ensures that all sales orders are completed and paperwork is processed in accordance with established Company policies and procedures.
  • Prior to client arrival, ensures sold vehicle is ready for delivery.
  • Delivers vehicle to client; ensures that the client fully understands the vehicle's operating features, warranty, and paperwork.
  • Introduces clients to Service Department Team; emphasizes to client the quality and efficiency of service repairs and maintenance available in the dealership's service department; schedules first service appointment.
  • Consistently follows up on all post-delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed client expectations.
  • Consistently remains engaged with management, fellow team members, and processes, to foster successful working relationships with all internal and external clients.
  • Adheres to the Company requirements for fully and effectively utilizing the Customer Relationship Management (CRM) tool; maintains a client follow-up system that encourages repeat and referral business and contributes to client satisfaction.

Benefits

  • Professional development and opportunities to grow within a well-respected company
  • Competitive Pay
  • Health Insurance Coverage (medical, dental, vision, and life)
  • Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Flexible Spending Account
  • Paid Time-Off (vacation pay, sick pay, holiday pay)
  • Parental Leave
  • Employee Perks (sports games, theme parks, etc.)
  • Employee Referral Bonus Program
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