Sales Consultant | Volvo Pasadena

RUSNAK•Pasadena, CA

2d•Onsite

About The Position

Rusnak Auto Group, a leader in the automotive industry with a stellar reputation, is seeking a Sales Consultant for their Volvo dealership in Pasadena. This role offers a great opportunity to advance your automotive career by contributing to the company's success through achieving sales goals and objectives. Rusnak Auto Group has been family-owned and operated since the 1960s and has expanded to 14 locations across Southern California, offering 11 luxury car brands.

Requirements

Previous experience as a Sales Consultant or similar positions in Automotive, Retail, Sales, Hospitality industries.
Strong verbal and written communication skills.
Excellent interpersonal and customer service skills.
High School Diploma/GED
Valid CA Driver License
Valid CA Sales License

Responsibilities

Consistently meets or exceeds sales objectives by developing, implementing, monitoring, and adjusting sales goals (financial and volumes) with sales management.
Develops action plans with sales management to correct performance and consistently meet or exceed sales goals; attends and actively participates in all sales meetings.
Sells, leases, and delivers a pre-agreed upon monthly minimum amount of vehicles.
Promptly and professionally greets and offers assistance to all clients entering the dealership showroom or sales lot.
Assists each client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with vehicles by fully explaining product performance, application, benefits, and optional equipment.
Offers test drives to all clients, strictly following company policies and procedures regarding test drives and obtaining proper identification from the client prior to the test drive.
Knows, understands, and strictly follows all company, local, state, and federal policies, rules, and regulations regarding automobile sales.
Knows and understands equity and values; fully capable of explaining depreciation to the client.
Ensures that a member of the sales management team has the opportunity to meet each client.
Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager) with properly completed paperwork, including insurance information and title.
Ensures that all sales orders are completed and paperwork is processed in accordance with established company policies and procedures.
Ensures that the sold vehicle is ready for delivery prior to client arrival.
Delivers the vehicle to the client, ensuring the client fully understands the vehicle's operating features, warranty, and paperwork.
Introduces clients to the Service Department Team, emphasizing the quality and efficiency of service repairs and maintenance available, and schedules the first service appointment.
Consistently follows up on all post-delivery items, such as tag/title work, 'we-owes,' and special requests, to ensure continued client satisfaction.
Remains engaged with management, fellow team members, and processes to foster successful working relationships with all internal and external clients.
Adheres to company requirements for fully and effectively utilizing the Customer Relationship Management (CRM) tool; maintains a client follow-up system that encourages repeat and referral business and contributes to client satisfaction.

Benefits

Professional development and opportunities to grow within a well-respected company
Competitive Pay
Health Insurance Coverage (medical, dental, vision, and life)
Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
401(k) Retirement Plan
Flexible Spending Account
Paid Time-Off (vacation pay, sick pay, holiday pay)
Parental Leave
Employee Perks (sports games, theme parks, etc.)
Employee Referral Bonus Program