Sales Consultant (Pipeline)

Stanton Optical•Willow Grove, PA

18h•Onsite

About The Position

Stanton Optical is collecting resumes for future Sales Consultant openings. The company will try to contact applicants when a position becomes available that matches their experience. Sales Consultants create an easy and memorable experience for patients and customers while helping them through the sales process and fulfilling their eyewear needs. The role offers variable compensation and commission opportunities, with earning and career potential tied to individual performance. The position is based at a store location and reports to the Brand Manager. Stanton Optical is a full-service retail optical center focused on customer service and quality eyewear at affordable prices. Its parent company, Now Optics, has a vision of modernizing the eye care experience for all people and a mission of making eye care easy. Its iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment. The starting hourly wage is $13.00 per hour plus commissions; actual pay varies by state and store location. Eligible employees may receive medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, free eyeglasses, identity theft protection, pet insurance, paid time off that increases with seniority, professional development and promotion opportunities, employee recognition programs, and access to an Employee Assistance Program. Employees also receive two free pairs of eyeglasses each year and Friends and Family discounts on products. Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics. Applicants who need an accommodation related to accessibility of the online application system may contact [email protected].

Requirements

At least one year of demonstrated customer-service experience while exceeding sales goals in a fast-paced retail environment.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Ability to communicate effectively with a diverse group of people.
High school diploma or equivalent.
Passion for outstanding customer and patient care.
Schedule flexibility; work hours are determined by business needs.

Nice To Haves

Optical experience.

Responsibilities

Greet patients and customers as they enter the store and identify their needs to provide an easy and memorable experience.
Present available promotional products and services.
Help patients and customers select eyewear that fits their budget and eye care needs.
Troubleshoot and identify prescription-related problems.
Resolve customer complaints, defuse dissatisfied patients, and provide solutions.
Meet established sales goals while complying with company and local policies and procedures.
Follow quality-control standards, including OSHA and other safety requirements.
Maintain brand standards through basic housekeeping as needed.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
Maintain lab-area brand standards and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery commitments to patients, including Now Service and Ready When Promised, to ensure compliance.
Perform other duties as assigned and required.