Sales Consultant (Pipeline)

Stanton Optical • Florence, SC

19h • Onsite

About The Position

Stanton Optical is hiring a Sales Consultant to help patients and customers through its sales process and meet their eyewear needs. The role focuses on creating an easy, memorable customer experience, recommending eyewear that fits customers’ budgets and eye-care needs, and achieving sales goals. Sales Consultants also support order delivery and basic optical-lab work while following company policies, quality controls, and safety requirements. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help patients and customers select eyewear that meets their budget and eye-care needs.
• Troubleshoot prescription-related problems.
• Resolve customer complaints, respond to dissatisfied patients, and provide solutions.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Perform basic housekeeping as needed to maintain brand standards.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Help ensure customer orders are accurate and delivered on time.
• Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs per year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation opportunities and sales commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED