Sales Consultant (AutoPlanet Durham)

Auto Planet•Clarington, ON

4d•$65,000 - $100,000•Onsite

About The Position

AutoPlanet Durham is seeking a team-oriented, hard-working individual to join their exceptional team as a Sales Consultant. AutoPlanet Durham has strived on innovation as Ontario’s largest indoor pre-owned dealership, with over 1000 vehicles, aiming to be progressive and dynamic. They are committed to putting their team and guests first, which has resulted in high guest satisfaction ratings and a relaxed buying experience. Performance Auto Group, the parent company, is a leading automotive group focused on fostering fair and respectful relationships.

Requirements

High School Diploma or GED is required.
OMVIC Certification is required.
Dealer CRM system experience is required.
Must have valid Class ‘G’ Ontario driver's license and clean drivers abstract.
Strong computer skills.
Able to effectively communicate both verbally and in writing.
Strong time management and organizational skills.
Proven ability to deliver exceptional customer service.
Excellent problem-solving and organizational skills.
Ability and willingness to be flexible under changing conditions.
Ability to be creative and persuasive in negotiating.
Ability to exhibit professionalism with a positive attitude under pressure.
Well-spoken, friendly and articulate.
Ability to maintain a high degree of confidentiality.
Must be willing to be flexible with work schedules.

Nice To Haves

Automotive Sales Experience preferred.

Responsibilities

Utilize systems and procedures to deliver exceptional customer service on all interactions, giving all customers consideration and respect, understanding their needs, and consistently meeting or exceeding customer expectations.
Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
Project a positive attitude for the benefit of our customers and fellow employees.
Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
Work effectively without supervision.
Attend factory-sponsored and dealer-specified training classes as scheduled by management.
Answer Customer Service phone calls relating to car sale inquiries.
Ensure customer car quotes are competitive and reasonable.
Keep customers updated by phone as to the progress of their vehicle’s delivery.
Inform customers when vehicles are ready to be picked up.
Keep abreast of new equipment, features and tools available and recommend purchases.
Account for all documents; ensure that none are missing.
Follow up with the factory and distributors regarding late vehicle deliveries.
Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.