Sales Consultant - Luxury Travel

Kensington

7h • CA$45,000 - CA$75,000 • Hybrid

About The Position

Kensington delivers the world’s most personal travel experiences, tailored specifically for each client and brought to life by local private guides. The company offers a unique journey rich in memories across various businesses including Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air. This role is for an opportunity starting in September 2026. For local applicants, this is a hybrid position requiring 1-2 days a week onsite at the downtown Toronto head office. For those outside of a commutable range, it is a Work-from-Home opportunity.

The role involves converting inbound inquiries into confirmed, high-value bookings. Leads come from the website, phone, travel agent partners, referrals, and repeat clients. The responsibilities include qualifying leads, consulting, designing, closing sales, and post-sales account management. No prior travel industry background is required, as the company provides a four-week training program covering destinations, product, proprietary CRM, and sales processes. The ideal candidate possesses a desire to learn, the ability to build trust quickly, ask pertinent questions, guide clients confidently, and has genuine excitement for the product and destinations.

Requirements

• 2+ years in a sales role with a demonstrable track record of meeting or exceeding revenue targets
• Experience handling inbound leads and managing an active sales pipeline through post sales account management.
• Strong consultative selling skills - you listen deeply, uncover needs, and tailor your approach accordingly
• Comfort selling high-consideration, high-ticket products or services - luxury goods, financial services, real estate, premium hospitality, or similar experience is an asset
• Quickly learning new technology and systems; our proprietary CRM is central to how the team manages and closes business
• Excellent communication skills - confident on the phone and clear and compelling in writing
• Self-motivation and organization

Nice To Haves

• No travel industry background is required

Responsibilities

• Manage and convert a pipeline of inbound leads from phone, web, referral, and travel agent channels
• Conduct discovery conversations to understand client travel goals, preferences, and budgets
• Present tailored itinerary proposals and guide clients through a consultative buying journey
• Follow up proactively and manage your pipeline to consistently meet monthly revenue targets
• Work towards a structured ramp-up to $100,000 in monthly gross sales within your first eight months, and sustain that performance thereafter
• Build long-term relationships that generate repeat business and referrals from satisfied clients

Benefits

• An annual salary of $45,000 with an uncapped commission program. The expected compensation range in year one for this position is between $45,000 to $75,000.
• 3 weeks paid vacation plus paid sick time
• Extended health and dental benefits
• RRSP matching
• 4-week structured onboarding covering our destinations, product portfolio, sales process, and proprietary CRM system
• FAM trips to experience our destinations and the Kensington product firsthand
• IATA card for personal travel discounts and industry access
• Ongoing mentorship and coaching within a company that actively promotes from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed