Sales Consultant

Rhodes Enterprises•Corpus Christi, TX

13d•Onsite

About The Position

At Rhodes, our core purpose is to enhance the lives of our customers and team through building communities. We specialize in developing master planned communities and construction of high quality, energy efficient homes. Rhodes has been recognized among the fastest growing private companies in the US by Inc. 5000 and is on a mission to expand its footprint into more communities across South Texas. Since 2019, Esperanza Homes, a Rhodes Company, has ranked nationally on the Builder Magazine’s Top 100 Builders list, and is on an aggressive growth trajectory to serve more communities across South Texas. Rhodes was founded in the early 1990’s as a land acquisition and holding company. In 2006, the company shifted gears and ventured into residential/commercial land development and home building with the formation of Esperanza Homes. Rhodes Enterprises has grown to one of the largest developers of residential, commercial, and master-planned communities in the areas we serve. We are passionate about our customers, building exceptional homes, our team, and the communities where we live and work. Rhodes is a certified Great Place to Work, when you choose to work with us, you are part of a passionate and high-performing Team! You will work alongside team members who set and reach ambitious goals every day and are excited to continue to grow and build communities.

Requirements

4 Year Degree or sales experience (1+ year)
Strong follow up skills
Positive, outgoing, team player attitude
Clear leadership presence and outgoing personality
Ability to adapt quickly and multi-task efficiently
Attention to detail and organizational aptitude
Verbal and interpersonal eloquence
Ingenuity/problem-solving skills.
Proficiency in Microsoft Outlook, Word, & Excel.
Report to community model daily and adhere to schedule
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face-to-face conversations with customers, co-workers and manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle
Comply with company policies and procedure

Responsibilities

Convert leads to tours and tours to sales at an acceptable ratio.
Manage the customer relationship from the time they first make contact with Esperanza Homes until the home closes and funds.
Provide great customer service, be an expert on our products and communities, and uphold the Core Values of Esperanza Homes, a Rhodes company.
Manage Leads, Tours, Sales, and Closings Using Our Sales Tools: Effectively use our CRM to input data gathered, detail tour notes, and track sales metrics. Manage a list of prospective leads through the sales funnel using our CRM. Convert leads to tours at an acceptable ratio. Convert tours to sales at an acceptable ratio. Provide proper information to prospective customers, answer questions, and overcome objections. Effectively communicate with our Marketing and Production teams regarding items relevant to the customer relationship.
Effectively Manage Customers Through the Home Building Process: Have a broad understanding of the sales agreement and be able to detail the Home Building Process to the customer. Effectively manage the customer’s timeline through the Preliminary Plan Review Meeting, Design Selections Meeting, Final Design Review Meeting, and Pre-Construction meetings. Set proper expectations regarding construction timeline, our home building process, change orders, and all items regarding the home building process.
Demonstrate Homes, Features, and Communities: Have a broad understanding of every home in your community including structural options, flex options, design options, and elevations. Understand and detail our Included Features for each home and neighborhood. Understand and detail the Covenants and Restrictions for each neighborhood. Give an effective and informative community tour that is exciting and engaging. Detail and demonstrate the energy efficiency and technology benefits of an Esperanza Home. Have a broad understanding of design center options.
Manage Data Reporting for Yourself and Your Community: Track metrics relative to your sales performance versus weekly, monthly, quarterly, and annual goals. Track your performance weekly versus your goals, peers, and historical data. Understand and report on these metrics to your sales manager in weekly one-on-one check-in meetings and team meetings.
Model Home, Inventory, and Community Maintenance: Manage the cleanliness and appearance of your model home(s) and sales center(s). Conduct weekly audits of the model home and ensure everything is to Esperanza Homes standards. Conduct weekly audits of inventory homes to maintain cleanliness, landscaping, and signage. Conduct weekly audits of the community to ensure signage, streets, landscaping, and amenities are maintained. Manage model home supplies: i.e. marketing material, pantry items, and beverages for customers.
Uniform, Attire, and Presentation Skills: Practice and perfect sales presentation skills. Model professionalism with a polished appearance and demeanor. Maintain your personal vehicle and give guided tours in that personal vehicle. Prepared to pass random uniform and vehicle inspections. Will maintain your working station or desk in the sales office/model home to be clean and clear of clutter.

Benefits

Competitive Compensation including Bonus & Profit Sharing Programs
Health Care - Medical/Dental/Vision/Prescription Drug Coverage Along With Robust Supplemental Plan Options
Employer Paid Health Reimbursement Account for Medically Enrolled Staff
401(k) with Company Matching Contributions
Disability Programs
Employee & Dependent Life Insurance
Vacation & Company Holidays
Employee Home Purchase Rebate Program
Employee Assistance Program (EAP)
Reward and Recognition Programs