Sales Consultant

Spence Diamonds • Langley, BC

5h • CA$90,000 - CA$120,000 • Onsite

About The Position

At Spence, we do things differently! Yes, our business is engagement rings, but at the heart of it all, we are a professional sales organization. As a Diamond Consultant, you will lead our customers through our unique Spence Experience. Reporting to the Store Director, you are the product expert who our customers can trust as they navigate this incredibly special and exciting time in their lives. We will teach you everything you need to know about diamonds and the Spence way of doing business!

Requirements

• Minimum 2 years of experience with a proven track record of meeting or exceeding sales targets regularly.
• Experience in a highly competitive professional sales environment is ideal.
• Strong Communicator – respectful and professional verbal and written communication skills.
• Positive attitude and optimistic demeanor, with the ability to easily build connections with people.
• Exudes confidence that instills sureness for customers.
• Goal Oriented – Motivated by company and/or personal goals (quota, revenue, gross profit, sales activity).
• Possesses the perfect balance of competitive nature and team spirit.
• Problem Solver – Ability to identify clients’ needs/wants/problems and direct the sales message to service offerings and solution proposals.
• Proactive – Actively looks for opportunities for sales leads and prospects, and is familiar and comfortable with follow-up protocols.

Responsibilities

• Guide clients through our unique Spence Experience, helping customers find the perfect diamond or product that represents their love.
• Create unforgettable customer experiences by delivering our diamond presentation to educate and empower customers with their selection, and offer tailored solution proposals.
• Work on completing sales activities designed to keep skills sharp, set up for success, and achieve goals when not on the sales floor with clients.
• Exceed sales targets through rigor, drive, dedication, and passion, and be open to coaching and feedback to master the craft.
• Build and nurture lasting client relationships through follow-up via in-store, phone, or email communication.
• Learn everything about diamonds and our 2500+ style catalog.
• Be a team player, embodying Spence’s Core Values of Respect, Integrity, Accountability, Transparency, Quality, and Passion, and offer assistance to team members and showroom upkeep.

Benefits

• Competitive and lucrative compensation packages with no earnings cap on commissions.
• Investment in diamond education programs and training.
• Generous employee, friends & family discounts on products.
• Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones.
• Hands-on training and support, and access to Learning Management System modules and resources.
• Weekly/Monthly Sales contests with meaningful prizes.
• Regular team building events and activities.
• Opportunity to grow within the company.
• Continuous on the job training, support, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed