About The Position

The Sales Consultant promotes the Company’s products and services by building relationships with new and existing customers and becoming a valued, trusted business partner. This outside sales representative uses consultative selling techniques to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E, and MRO products to hotels, management groups, and other markets in an assigned territory. The role focuses on helping customers succeed while achieving Company sales and profit goals. Sales Consultants receive a base salary and may earn quarterly bonuses based on KPI achievement. The position covers the Sandusky/Toledo, Ohio area and involves travel of up to 25%. Frequent travel is required for customer appointments, training, staff meetings, company events, and industry or vendor trade shows. A personal vehicle may be required for business travel, and the employee must maintain a valid driver’s license and provide proof of current automobile insurance. Evening and weekend work may be required based on customer needs. The role requires regular use of a computer, telephone, and CRM and analytical software. If working remotely, the employee must have reliable internet, required software, and a dedicated, distraction-free workspace suitable for business communications. The employee regularly sits, stands, walks, uses hands and fingers to operate computer and telephone equipment, and talks and hears; occasional lifting or moving of up to 20 pounds is required.

Requirements

  • Three to five years of sales experience with a proven record of sales success and accomplishments.
  • Excellent verbal and written communication, interpersonal, and professional interaction skills.
  • Strong in-person presentation, negotiation, and closing skills.
  • Excellent organizational and project management skills, including the ability to plan, prioritize, execute multiple initiatives autonomously, and adapt to changing priorities.
  • Ability to work constructively with others and effectively within a team environment.
  • Creative, solution-oriented thinking and active listening skills for consultative selling.
  • Ability to process information, incorporate feedback, communicate ideas, and sell a variety of products.
  • Goal-oriented, self-starting approach and ability to build trust with customers and colleagues.
  • Familiarity with general finance concepts.
  • Ability to respond promptly to customer needs, solicit feedback, identify and resolve problems, analyze information, develop alternatives, and exercise sound judgment.
  • Tactful, dependable, punctual, and accountable, with consistent attendance and follow-through on commitments.
  • Computer literacy, including Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook), Internet navigation, customer database maintenance, analytical software, and CRM systems.
  • Valid driver’s license and proof of current automobile insurance coverage as required by Sysco.

Nice To Haves

  • Bachelor’s degree in Sales, Marketing, or Business.
  • Sales experience in hospitality or supply/distribution.
  • Experience managing new and existing customer opportunities through relationship sales and up-selling.
  • Experience with trip planning, territory routing, and account prioritization.

Responsibilities

  • Maintain existing accounts and identify new sales opportunities among prospective and current customers.
  • Make sales calls and presentations to develop customer relationships, increase sales, and grow category penetration.
  • Use consultative selling techniques, product knowledge, ROI, system tools, and sales training resources to target prospects and market growth opportunities.
  • Manage assigned accounts and take corrective action as needed to maintain and improve the customer experience.
  • Consult regularly with assigned accounts about products, services, Company changes, schedules, pricing or product information changes, and opportunities.
  • Promptly notify management when an existing account is at risk of discontinuing service or when issues remain unresolved.
  • Work with Accounts Receivable to help ensure customers pay invoices within agreed terms.
  • Communicate with internal departments and provide information needed to service customers, including changes in product movement, new business, or proprietary products.
  • Assist with new-account setup, including applications, order guides, pricing, order schedules, and files.
  • Coordinate with other departments to meet or exceed customer expectations.
  • Accurately forecast sales results and trends for a territory or group of accounts.

Benefits

  • Base salary with opportunity to earn quarterly bonuses based on KPI achievement.
  • Company incentive plan participation may be available.
  • Benefits information is available at SyscoBenefits.com.
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