Sales Compensation Analyst (SPM Systems & Scrum Master)

Cisco•Phoenix, NC

1d•Hybrid

About The Position

In this dual-capacity role, you will be a central driver of our SPM evolution. You will combine deep sales compensation knowledge with Agile leadership to manage critical system migrations and improvements. This is an exciting opportunity for someone who thrives with technical complexity and stakeholder alignment, allowing you to act as both a strategic domain expert and a Scrum Master for a highly technical delivery team.

Requirements

3+ years of demonstrated ability in Project Management or Project Coordination specifically within Sales Commissions or Incentive Compensation environments.
2+ years of experience working within or leading a technical team in an Agile/Scrum environment.
Validated experience navigating the lifecycle of system migrations, including UAT, Parallel Runs, and Data Mapping.
Showed strength with SPM platforms (e.g., Xactly, SAP Commissions, or similar incentive compensation software).
Experience using JIRA for backlog management and Microsoft Office Suite (including SharePoint, PowerPoint, and Excel) for project documentation and reporting.

Nice To Haves

Certified Scrum Master (CSM) or equivalent Agile certification.
Exceptional organizational skills with a consistent track record of maintaining complex project schedules and detailed meeting governance.
Strong "bridge-building" interpersonal skills with the ability to translate technical developer needs into business-friendly updates for leadership.
Analytical approach with the ability to identify process improvement opportunities within complex commission logic.
Experience in high-growth technology environments leading multi-functional partners across Finance and Sales Operations.

Responsibilities

Lead the end-to-end commissions system migration by maintaining master project plans, tracking dependencies, and managing the "source of truth" for all project artifacts and documentation.
Serve as Scrum Master for a dedicated team, facilitating all ceremonies (Stand-ups, Planning, Retrospectives) and optimizing team efficiency by removing daily blockers.
Partner closely with business stakeholders to gain a deep understanding of sales compensation plans and incentive structures, ensuring technical implementations align with evolving sales strategies.
Develop the team’s bandwidth and resource allocation to ensure commitments are realistic, balanced, and prioritized against the migration roadmap.
Act as the main liaison between Sales Ops, Finance, and IT, proactively identifying timeline bottlenecks and facilitating steering committee updates to ensure a seamless go-live.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)