Business Analyst / Scrum Master

HYERTEK INC•Rockville, MD

2h•Hybrid

About The Position

HyerTek is seeking a Business Analyst / Scrum Master to support Agile delivery teams in modernizing legacy applications onto modern Microsoft-centric platforms. This role involves owning both requirements and the Scrum cadence for the team, translating mission needs into clear, testable work, and ensuring teams have the necessary resources for delivery. The position requires eliciting requirements, authoring user stories and acceptance criteria, continuously refining the backlog, and maintaining traceability. It also involves facilitating Scrum ceremonies, tracking velocity, removing impediments, and coordinating dependencies. Additionally, the role includes authoring end-user documentation and designing/delivering training to drive adoption. The Business Analyst / Scrum Master will be embedded with delivery teams, partnering with Product Owners, developers, and government stakeholders, directly shaping the customer experience with HyerTek.

Requirements

Bachelor's degree or equivalent combination of education and experience.
5+ years of combined experience as a Business Analyst, Scrum Master, or in a hybrid BA/SM role on application development teams.
Demonstrated experience eliciting, authoring, and refining requirements — user stories, acceptance criteria, and functional specifications.
Demonstrated experience authoring end-user-facing documentation — user guides, SOPs, or equivalent — that shipped with a software or web-based platform product.
Experience facilitating Scrum ceremonies and managing backlogs in Azure DevOps.
Comfort delivering training to non-technical audiences.
Proficiency with the Microsoft 365 stack (Word, PowerPoint, SharePoint, Teams).
Excellent writing, editing, and stakeholder communication skills.
Comfort working independently across multiple concurrent priorities.
U.S. Citizenship, Eligible for a DoD Secret clearance required.

Nice To Haves

Working knowledge of Microsoft Power Platform, Dynamics 365, or SharePoint as a delivery platform.
Prior DoD or federal contract experience.
Scrum Master certification (CSM, PSM I, or equivalent).
Experience modernizing legacy applications onto low-code or SaaS platforms.
Experience with AI-assisted tooling for requirements decomposition, user story generation, or documentation.
Familiarity with instructional design frameworks (ADDIE or SAM) or eLearning authoring tools.
Previous usage of SharePoint/Teams as a documentation and collaboration platform.

Responsibilities

Facilitate Scrum ceremonies for Agile delivery teams — sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Elicit requirements through interviews, workshops, and stakeholder shadowing; author user stories, acceptance criteria, and functional specifications.
Refine the product backlog continuously across sprints — splitting epics, clarifying edge cases, and keeping work two sprints ahead of ready.
Partner with Product Owners on prioritization, release planning, and alignment with the Definition of Ready.
Maintain traceability between requirements, test cases, and delivered functionality.
Track sprint velocity, identify impediments, and remove or escalate them to maintain delivery momentum.
Coordinate dependencies, risks, and timelines across the team and with adjacent delivery efforts.
Translate complex business needs into clear, actionable technical requirements for development and QA teams.
Author end-user and administrator documentation that ships with each release — user guides, quick-reference cards, SOPs, and release notes.
Design and deliver end-user training, both instructor-led and asynchronous, for non-technical federal audiences.
Keep documentation and training assets in sync with the product as features evolve across sprints.
Support UAT planning, defect triage, and adoption activities through go-live.
Lead through influence rather than authority — building credibility with stakeholders and consensus across cross-functional teams.