Sales & Client Success Representative

UQUAL•Westminster, CO

13d•$60,000 - $75,000•Onsite

About The Position

UQUAL is Great Place to Work Certified! Based in Westminster, Colorado, Uqual is a local company dedicated to making homeownership accessible to our clients nation wide. We provide clients with the education, tools, and personalized support to confidently navigate the loan process and achieve their goals. We prioritize a positive culture with strong team camaraderie - because work is better when you're surrounded by great people who work hard and celebrate together. If you LOVE to SELL, we're looking for YOU!

Requirements

Proven success in roles that blend customer service excellence with sales/results (e.g., account management, client retention, inside sales, or consultative phone work).
Excellent phone presence—friendly, professional, persuasive, and great at active listening and building rapport.
Resilience, quick problem-solving, and a positive mindset that thrives in a performance-driven environment.
Genuine passion for helping people achieve financial and homeownership goals.
Strong computer skills and comfort with phone-based, office work.
3+ years in sales, client retention, account management, or high-touch customer service.
High school diploma or equivalent.
Ability to pass a background check and 10-panel drug screen (Colorado-friendly)
Reliable commute to our Westminster, CO 80234 office (must be able to work fully on-site).

Nice To Haves

Proficiency in Spanish highly preferred but not required.

Responsibilities

Build Lasting Client Relationships: Deliver friendly, expert coaching and support throughout the loan readiness and home buying process, ensuring clients feel supported and achieve strong outcomes.
Drive Retention & Wins: Proactively re-engage past clients, turn potential cancellations into loyal advocates, and maximize program value through persuasive, value-focused conversations.
Generate Referrals Organically: Leverage every positive interaction to confidently ask for and secure high-quality referrals and new enrollments.
Meet Performance Goals: Consistently hit retention, reactivation, and referral targets to unlock uncapped commissions while contributing to company growth.
Outbound Impact: Lead targeted campaigns to reconnect with clients and help more families qualify for the loans they deserve.

Benefits

Pay: $27/hr. Guaranteed bonus of $1,750/month for the first 6 months + $16/hour base (averaging $27/hour). Uncapped commissions with no limits on your earnings!
Earning Potential: Average $60,000 - $75,000 annually; top performers earn $100,000-$125,000+.
Paid training to get you up to speed quickly.
11 days PTO in year one + 6 paid holidays.
401(k) retirement plan.
Comprehensive health coverage: Medical, dental, and vision with Cigna (including a 100% company-paid option).
Company-paid short- and long-term disability + life insurance.
Optional accident, critical illness, and hospital indemnity plans.
Weekly company-sponsored lunches or breakfasts.
Ongoing professional development (paid, on-the-job).
Fun perks: Regular contests, rewards, cash bonuses, big prizes, and paid trips for outstanding performance.