Sales & Client Experience Coordinator - Miami

Nuage Designs Inc•Miami, FL

8d•$22 - $26•Hybrid

About The Position

The Sales & Client Experience Coordinator keeps Nuage's Florida Sales team running — managing account intake, processing orders, handling client inquiries, and maintaining the Miami showroom. Nuage Designs has set the standard for couture linens and luxury event rentals for over two decades, trusted by top event planners, Fortune 500 companies, and luxury hotels. Founded in Miami in 2004, the company has grown to over 140 employees across Miami, New York, and Chicago. Nuage is entering an ambitious chapter, seeking individuals passionate about quality, design, and creating unforgettable experiences. This role provides broad administrative support to the Florida-based Sales Team, including managing new account intake, maintaining client data, fielding inquiries, processing non-revenue generating orders, cross-checking inventory, coordinating with Production, processing reports and invoices, and managing showroom merchandising and upkeep. Occasional client appointments are also part of the role to ensure a polished, on-brand experience at the Miami HQ Showroom.

Requirements

Ability to read, analyze, and interpret business documents.
Strong communication skills, both written and verbal.
Ability to calculate figures such as discounts, percentages, and proportions.
Strong organizational skills.
Versatile problem solver.
Exceptional critical thinking skills.
Superior attention to detail.
Proficiency in IntelliEvent software.
Proficiency in Microsoft Office, particularly Excel and Word.
Experience with CRM systems and order management software.
Familiarity with Stripe credit card processing system.
Ability to learn and quickly develop proficiency in new systems.
Excellent written communication skills, ability to convey detailed information succinctly & accurately via email.
Proven ability to prioritize tasks.
Self-motivated, works well independently.
Takes direction well.
Fun, positive attitude.
Calm under pressure.
Committed to the success of the team at large.
Ability to sit for extended periods, use hands and fingers to operate computer equipment, and communicate verbally and in writing.
Specific vision abilities required include close vision and the ability to focus on a computer screen for prolonged periods.
Ability to stand, walk, and move throughout the showroom for extended periods.
Ability to fold, hang, and display rental inventory and product samples.
Occasional moving or repositioning of chairs and other light pieces of furniture.
Comfortable alternating between seated desk work and active, on-their-feet responsibilities.

Nice To Haves

Bilingual in English and Spanish is a strong plus.
Bachelor’s Degree from four year college or university desired.
Experience in the Event or Hospitality Industry in one of the following functions highly desired: Sales, Coordination, Administration / Admin Assistant.
Experience in a retail, showroom, or merchandising environment is a plus.

Responsibilities

Input new Trade Account applications into Intellievent (IE), notifying the associated Account Executive.
Answer general inquiries via website, email, and phone, directing clients appropriately.
Review Design Trunk orders, enter new client information into Intellievent, and update existing client profiles.
Input and revise non-revenue generating orders (samples, swatches, photoshoots, hospitality/donations).
Cross-check product availability for future event dates.
Submit Inventory Addition Requests (IARs) to Production when needed.
Notify the Account Executive upon order completion with pertinent information.
Run a daily Balance Report and process Balances Due, sending proof of paid invoice to the client.
Run a weekly Tentative Order Aging Report and follow up on dormant orders.
Collaborate with Product Development & Marketing teams to manage showroom merchandising and implement updates.
Maintain overall showroom appearance, organization, and cleanliness.
Coordinate showroom readiness for client appointments, including restocking supplies.
Host showroom appointments for retail clients, providing guidance and ensuring a professional presentation.