Client Experience Coordinator

Acumen • Overland Park, KS

8d • Hybrid

About The Position

We’re looking for a part-time Client Experience Coordinator to support event promotion and communication efforts, internal operations, and client/member experiences. This role is all about getting things done—owning the details, coordinating moving pieces, and helping delivering high quality at all times. This role is the glue. The person in this seat helps turn ideas into execution, ensures consistency across the business, and plays a direct role in how clients and members experience Acumen. If you’re someone who enjoys being at the center of the action—organizing, executing, and making things happen—while being part of a mission-driven, faith-based organization, we’d love to connect.

Requirements

• 2–5 years of experience in operations, coordination, marketing, or administrative support
• Highly organized with strong attention to detail
• Ability to manage multiple priorities without dropping the ball
• Comfortable working in systems (CRM, project management tools, etc.)
• Strong communication skills—written and verbal
• Someone who takes ownership and follows through
• Alignment with Acumen’s faith-based mission and values, with a desire to contribute to a purpose-driven organization

Responsibilities

• Organize and keep projects moving forward—tracking timelines, coordinating deliverables, and making sure nothing slips.
• Ensure communication efforts and promotion stay engaging and on brand
• Create a seamless, professional experience across all client and member touch points
• Plan and execute events, workshops, and member experiences throughout the year including logistics, collateral prep, and occasional on-site support.
• Maintain internal systems, support CRM (Hubspot) and project management tools.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed