Sales & Catering Coordinator

Pyramid Global Hospitality • Austin, TX

7d • Onsite

About The Position

Join a Team Where Hospitality Meets Opportunity At Cambria Hotel Austin Downtown, we believe exceptional guest experiences begin with exceptional team members. We are seeking an energetic, organized, and service-driven Sales Coordinator to support our Sales & Catering team and help create memorable experiences for our guests before they even arrive. This is an exciting opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and is looking to grow a long-term career in hospitality sales. Whether you're looking to expand your hotel experience or take the next step toward a future leadership role, we provide the tools, training, and support to help you succeed.

Requirements

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office Suite
• Ability to multitask and prioritize in a fast-paced environment
• A positive attitude and passion for delivering outstanding service

Nice To Haves

• Previous hospitality, hotel, or sales support experience preferred
• Experience with Delphi or hotel sales systems is a plus

Responsibilities

• Answer incoming sales inquiries and qualify leads
• Schedule appointments and calls for the Sales & Catering team
• Prepare and distribute sales materials, proposals, and promotional packages
• Assist with contracts, banquet event orders, estimates, and client correspondence
• Coordinate and support site tours and client visits
• Create monthly sales reports, lead recaps, and activity updates
• Maintain accurate information within the Sales & Catering system
• Update event actuals following program completion
• Manage office supplies and maintain sales collateral inventory
• Prepare sales kits and presentation materials
• Send thank-you cards, emails, and post-event follow-up communications
• Provide exceptional customer service while building excitement for guests' upcoming stays and events

Benefits

• Rolling Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Tuition Reimbursement Programs
• Leadership Development & Career Growth Opportunities
• Complimentary Wellness Resources and Support Tools
• Employee Discounts on Hotel Rooms, Dining, Travel, and Entertainment Experiences
• Medical, Dental, and Vision Insurance
• Employee Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed