Sales & Catering Coordinator
About The Position
Join a Team Where Hospitality Meets Opportunity. At Cambria Hotel Austin Downtown, we believe exceptional guest experiences begin with exceptional team members. We are seeking an energetic, organized, and service-driven Sales Coordinator to support our Sales & Catering team and help create memorable experiences for our guests before they even arrive. This is an exciting opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and is looking to grow a long-term career in hospitality sales. Whether you're looking to expand your hotel experience or take the next step toward a future leadership role, we provide the tools, training, and support to help you succeed. We invest in our people and are committed to helping our team members thrive both personally and professionally.
Requirements
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office Suite
- Ability to multitask and prioritize in a fast-paced environment
- A positive attitude and passion for delivering outstanding service
- High school diploma or equivalent
- Strong desire to make an impact on other people
- Outgoing and engaging personality
- Strong Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
Nice To Haves
- Previous hospitality, hotel, or sales support experience preferred
- Experience with Delphi or hotel sales systems is a plus
Responsibilities
- Answer incoming sales inquiries and qualify leads
- Schedule appointments and calls for the Sales & Catering team
- Prepare and distribute sales materials, proposals, and promotional packages
- Assist with contracts, banquet event orders, estimates, and client correspondence
- Coordinate and support site tours and client visits
- Create monthly sales reports, lead recaps, and activity updates
- Maintain accurate information within the Sales & Catering system
- Update event actuals following program completion
- Manage office supplies and maintain sales collateral inventory
- Prepare sales kits and presentation materials
- Send thank-you cards, emails, and post-event follow-up communications
- Provide exceptional customer service while building excitement for guests' upcoming stays and events
Benefits
- Robust wage package
- Excellent benefit plans
- Matching 401K plan
- Professional development
- Generous bonuses
- Travel perks
- Rolling Paid Time Off (PTO)
- Paid Holidays
- 401(k) with Company Match
- Tuition Reimbursement Programs
- Leadership Development & Career Growth Opportunities
- Complimentary Wellness Resources and Support Tools
- Employee Discounts on Hotel Rooms, Dining, Travel, and Entertainment Experiences
- Medical, Dental, and Vision Insurance
- Employee Recognition Programs
- Comprehensive health insurance
- Retirement plans
- On-site wellness programs
- Local discounts
- Employee rates on hotel stays
- Ongoing training and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
