Sales & Catering Administrative Assistant
Four Seasons Hotels and Resorts•Scottsdale, AZ
•Onsite
About The Position
We’re seeking a detail-oriented, proactive Sales & Catering Administrative Assistant to join our dynamic, award-winning Sales and Catering team! In this exciting role, you’ll provide exceptional support to Sales Managers, Catering & Conference Service Managers, and Directors, ensuring seamless operations and that our Golden Sales & Catering system meets the highest corporate standards, helping deliver flawless, memorable events and outstanding guest experiences.
Requirements
- Previous hotel/sales and events support
- Previous phone experience and advanced phone etiquette skills
- Ability to communicate well in English through verbal and written skills
- Proficient in touch typing, with a suggested 50 words per minute
- Well organized, able to prioritize and multi-task in a busy environment
- Proficient computer skills and knowledge in Microsoft Office products, Opera, Salesforce (or other CSM platform) and other programs as needed
- Adaptable and able to learn new skills and tasks efficiently, and function as a team player
- History of working in a team environment and developing working relationships
- Schedule flexibility to accommodate to business needs
- Strong understanding of confidentiality and ability to ensure date integrity
- Valid work authorization for the U.S.
Responsibilities
- Plays a critical role in the success of the business—financially, for guests, and for the employee experience
- Collaborates with every department on property and works directly with guests/customers throughout their journey—from inquiry and reservations to program execution or stay
- Provides essential support for Hotel Sales (Group and Travel Industry), Event Planning, and Event Sales
- Manages and distributes important customer information between clients and resort operations teams
- Requires strong knowledge of hotel operations and the ability to work across multiple platforms
- Keeps the sales cycle moving efficiently while improving Sales Managers’ productivity
- Supports and nurtures the planning process through the execution of meetings and events
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Employee Meals
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
