Sales & Catering Administrative Assistant

RB Hospitality•Neenah, WI

8d•Onsite

About The Position

The Sales & Catering Administrative Assistant plays a crucial role in supporting the sales and catering team at Bridgewood Resort Hotel. This position is responsible for ensuring that all administrative tasks are handled efficiently, allowing the team to focus on client relationships and event execution. By providing exceptional organizational support, the assistant contributes to the overall success of the hotel's sales and catering operations. Ultimately, this role is vital in enhancing guest experiences and driving revenue through effective event planning and execution.

Requirements

A High School Diploma or equivalent is desired.
Experience in Administrative Assistant, Sales, or a Hospitality position is preferred.
Strong organizational and multitasking skills, with the ability to prioritize tasks.
Excellent communication, writing, and interpersonal skills.
Knowledge of technology and Microsoft.
Detail-oriented with a proactive approach to problem-solving.
Ability to work independently and as part of a team in a fast-paced environment.

Nice To Haves

Prior experience with OPERA (Our Hotel Property Management System) is advantageous.

Responsibilities

Provide general administrative support such as answering phone calls, managing emails, and filing documents.
Answer incoming telephone calls and greet guests in a professional and courteous manner.
Maintain organized filing systems for Banquet Event Orders (BEOs).
Prepare and distribute weekly BEOs and event-related documentation.
Create and print door signage for scheduled events.
Collaborate with sales managers to create event setup and floor diagrams.
Assist with reservations, appointments, and client inquiries.
Print and distribute monthly guest surveys.
Coordinate and manage in-house and recurring meetings.
Support the planning and execution of in-house special events.
Assist with invoicing, sales reporting, office organization, and ordering of materials.
Update and distribute on-site and off-premise BEOs and daily change sheets.
Support marketing and sales initiatives, including social media, Canva design projects, promotional campaigns, and Bridgewood Entertainment activities.
Maintain and update banquet menus within Canva system as needed.
Provide coverage and administrative support for Sales & Catering or Off-Premise team members as needed.
Update hotel digital displays and maintain hotel information/brochure racks.