Sales BDC Representative - FFUN Cars Saskatoon

FFUN Group • Saskatoon, SK

5d • CA$36,000 - CA$60,000 • Onsite

About The Position

Ready to build a career, not just take another job? At FFUN Cars Saskatoon, we’re all about growth, energy, and creating FFUNtastic customer experiences from the very first hello. We’re looking for a Sales BDC Representative who is confident on the phone, quick with follow-up, organized with customer information, and excited to help turn online leads, calls, and inquiries into booked appointments for our dealership sales teams. As one of Canada’s Best Managed Companies, FFUN Group is on a mission to create 10 million FFUNtastic experiences, and our BDC team plays a huge part in making that happen. You’ll be the first point of contact for many customers looking for their next vehicle, helping guide them through the early stages of their buying journey and connecting them with the right sales team. No dealership or call centre experience? No problem. If you love people, enjoy fast-paced work, and are motivated by results, we’ll help train you to shine.

Requirements

• Ability to prioritize, multi-task, and handle deadlines and high-pressure situations
• Customer service guru, in other words a people person
• Excellent verbal and written English communication skills
• Computer literate and telephone savvy
• Passion for teamwork
• Organization skills
• Inspire others, so the sum of the whole becomes greater than its parts
• Have a passion for growth and advancement

Nice To Haves

• Call center experience

Responsibilities

• Actively engage existing customers through outbound calls, emails, and text communication to generate applications and booked appointments
• Respond to incoming sales leads and customer inquiries in a timely and professional manner
• Connect with prospective customers to understand their needs, vehicle interests, budget, and timeline
• Re-engage past customers, missed opportunities, and unsold showroom traffic to create new opportunities
• Use CRM tools to accurately capture customer information, track activity, and manage follow-ups
• Maintain consistent outbound activity focused on appointment setting and lead conversion
• Collaborate with sales teams to support daily appointment targets
• Promote inventory, offers, and financing options to create customer interest
• Book, confirm, and follow up on sales appointments to ensure high show rates
• Provide a professional, friendly customer experience in all interactions

Benefits

• Annual Salary: $36,000-$60,000 plus bonus based on performance metrics
• Group Retirement Savings Plan -Employer-Employee matched contributions
• Employee Discounts – Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
• Training & Development
• Corporate Gym Membership Rates
• Health & Dental
• Giving Back

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed