Sales BDC Representative – Priority Lexus

Priority Lexus Virginia Beach • Virginia Beach, VA

6d • Onsite

About The Position

Priority Lexus is looking for an energetic, organized, and motivated Sales BDC Representative to join our team. This is a great opportunity for someone who is excellent on the phone, comfortable texting and emailing customers, competitive, and motivated by results. You do not need automotive experience. We are looking for someone who communicates well, follows up consistently, and knows how to create a great first impression. Our Business Development Center is often the first point of contact for customers interested in purchasing a vehicle. Your job is to communicate with customers, answer questions, build interest, and most importantly: Set quality appointments for our sales team. This is not a traditional call-center position. You will work directly with our sales department and play an important role in helping customers begin their experience with Priority Lexus.

Requirements

• Friendly and confident on the phone
• Comfortable making a high volume of calls
• A strong communicator
• Organized and dependable
• Competitive and goal-oriented
• Comfortable with texting, email, and computers
• Persistent without being pushy
• Able to handle rejection and keep moving
• Motivated by bonuses and performance goals
• Someone who enjoys talking to people
• Experience in customer service, hospitality, retail, wireless sales, appointment setting, inside sales, or call centers can translate extremely well into this position.

Nice To Haves

• Automotive experience is not required.

Responsibilities

• Respond quickly to internet and website leads
• Make outbound calls to prospective customers
• Communicate with customers through phone, text, and email
• Answer basic questions about vehicles, availability, and the dealership
• Schedule appointments for customers to visit the dealership
• Follow up with customers who have not yet purchased
• Confirm upcoming appointments
• Maintain accurate customer information in our CRM
• Work closely with sales managers and sales representatives
• Help turn customer inquiries into dealership visits and sales

Benefits

• Training and development
• Performance-based earning opportunities
• Opportunity for advancement within the dealership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed