About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of each product area or department, adherence to policies, procedures, and visual standards, and promotion of sales and other offers. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience that helps acquire and retain customers. The position is part-time and based at Longview Mall in Longview, Texas, with an hourly rate of $9.00.

Requirements

  • 0–2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks accurately.
  • Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

  • Provide extraordinary customer service, including welcoming customers and assisting multiple customers during peak periods.
  • Promote and sell the organization's services and merchandise.
  • Set goals to improve selling skills and track overall sales.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
  • Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
  • Present merchandise to promote and sell products, using guidance from the product knowledge manual.
  • Achieve or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
  • Attend store staff meetings and tech clinics.
  • Protect company assets and financial information by maintaining accurate and effective internal controls and reporting potential fraud risks to management or appropriate officials.
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