Sales Assoc, Seasonal, Grand Ave West Elm

Williams-Sonoma • Des Moines, IA

19h

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes helping customers find suitable products and services, supporting sales goals, handling transactions, and assisting with store presentation and upkeep.

The position requires mobility on the sales floor for extended periods, operation of a POS system, and the ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques. The posting identifies this as a seasonal role. It also describes scheduling expectations for full-time associates and Part-Time Flex associates, but does not specify which schedule applies to this position.

Williams-Sonoma, Inc. describes itself as a multi-brand, multi-channel global retailer of products for the kitchen and home. The company highlights its focus on quality products, functional design, customer service, and technology.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
• Ability to provide customer service, sell effectively, and work toward sales goals.
• Ability to succeed in a team environment while also working independently and managing one’s own time.
• Ability to prioritize and handle multiple tasks simultaneously.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred but not required.

Responsibilities

• Provide sincere, friendly, and energetic customer service while exemplifying World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately perform register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep, including straightening and cleaning and helping maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all Company policies and procedures.

Benefits

• Generous discount on all Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Competitive salaries and comprehensive health benefits are cited among the company’s general offerings.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED