Sales Associate - Mercedes-Benz Stevens Creek

AutoNation • Bonita Springs, FL

2d • $3,000 - $8,000

About The Position

AutoNation is a large automotive retailer offering new and used vehicles, customer financing, parts, and maintenance and repair services. The e-Commerce Sales Associate works with customers online, over the phone, and in person to guide vehicle purchases in a no-haggle sales environment. The role includes responding promptly to leads, answering questions, sharing information, and helping customers move from phone or internet contact to an in-store experience.

The associate helps customers select vehicles, discusses terms and payment options suited to their budgets and expectations, and closes sales. Associates provide a strong experience before and after purchase, follow up to confirm satisfaction, build customer loyalty, and help transition customers to the Service department. This is a commission role with estimated earnings of $3,000–$8,000 per month.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability and drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver's license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads promptly through online, phone, and in-person channels.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that fit their needs and budgets.
• Close vehicle sales in a no-haggle sales environment.
• Follow up after purchase to ensure customer satisfaction and build loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED