Sales Associate

National Vision•Oak Lawn, IL
•$15 - $18

About The Position

As a Sales Associate at America's Best, part of National Vision, you will help deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear based on their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training as permitted by state law; and educate customers about eyewear and contact lens care. You will also maintain accurate customer and patient records, communicate order status, answer incoming calls, keep the store clean and organized and merchandise it to brand standards, and support inventory control and loss prevention. Other duties may be assigned. In some locations, state laws require certain responsibilities to be performed by people with specific licenses or credentials, so duties and work practices may vary to meet those requirements.

Requirements

  • High school diploma or equivalent required.
  • Fluent in reading and speaking both English and Spanish.
  • Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

  • One or more years of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean and organized, and maintain visual merchandising to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • Health and dental insurance.
  • 401(k) retirement savings.
  • Flexible spending account.
  • Generous paid time off and company holidays.
  • Parental leave.
  • Employee eyewear discount.
  • Overtime pay when applicable.
  • Training programs.
  • Access to educational courses.
  • Opportunities for internal promotion and career advancement.
  • Competitive pay and bonus opportunities.
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