Sales Associate

Carters Inc. • Carlsbad, CA

7d • $16 - $18

About The Position

As a Sales Associate at Carter’s, you will welcome customers and support families as they shop for babies and young children. You will help customers understand product styles, features, and benefits, provide assistance across shopping channels, and contribute to a positive shopping experience in a busy retail environment. The role also includes completing sales transactions, replenishing merchandise, communicating promotional events and the brand loyalty program, and helping maintain a safe, clean store. Carter’s describes its culture as welcoming and inclusive, with training and development opportunities for employees.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist customers with omnichannel shopping needs to ensure a positive experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English-language learning.
• Professional and personal development, including training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed