Sales Associate (Part-Time) - Penn Mart, New Castle, DE

DTLR, Inc.•New Castle, DE

13d

About The Position

A Part-Time Sales Associate drives selling efforts and customer relationships by providing strong customer service and using effective selling techniques. The role performs daily store functions, including product merchandising and sales, customer relations, and store maintenance. Its primary focuses are customer service, sales, and teamwork. The associate helps customers find appropriate merchandise while maintaining DTLR standards and building relationships. The position also supports shipments, merchandising, restocking, pricing, visual standards, inventory presentation, loss prevention, and keeping the store neat and organized. The associate follows company policies and participates in service training and product programs.

Requirements

Previous retail or customer service work experience is preferred but not necessary.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
Problem-solving, analytical, detail-orientation, flexibility, communication, and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport, and store maintenance.
Able to stand for extended periods and lift, carry, and push or pull up to 50 pounds.
Able to work extended hours during critical project phases and work flexibly in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous work experience in retail or customer service.
High school diploma or equivalent.

Responsibilities

Use fashion and trend knowledge to meet customer needs by selling appropriate merchandise, maintaining DTLR standards, and building customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Provide each customer with a positive, energetic, and outgoing impression, maintaining a positive and enthusiastic attitude toward the job and company.
Comply with company policies.
Participate in service training and product programs.
Follow visual standards, complete daily restocking, and maintain adequate size runs according to visual directions.
Help prevent employee and customer theft.
Maintain a neat and orderly sales environment.
Help keep the store organized as directed by store management.
Perform other duties as assigned.