Sales Associate- Onalaska

Goodwill NCW Jobs•Onalaska, WI
•Onsite

About The Position

The Sales Associate supports customer satisfaction and store operations at Goodwill NCW’s Onalaska store. The role processes customer purchases accurately, promotes customer programs, assists shoppers, maintains merchandise displays and stock, and helps keep the work area clean, safe, and organized. Work is performed primarily in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions. The position is full-time and requires a flexible schedule, including holidays, evenings, and weekends.

Requirements

  • Excellent time-management and prioritization skills, including the ability to manage multiple tasks under time constraints.
  • Excellent communication, customer-service, and attention-to-detail skills.
  • Ability to operate a cash register and accurately count money.
  • Basic math skills.
  • Fluency in English.
  • Computer experience or willingness and ability to learn.
  • Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends.
  • Regular and timely attendance in accordance with the assigned work schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds; use a team lift for objects over 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks.
  • Ability to verbally communicate and exchange information.

Responsibilities

  • Scan tickets and process customer payments efficiently and accurately while following cash-handling standards.
  • Educate customers about the Round Up program to help achieve program goals.
  • Inform customers about the Good Points program to help achieve program goals.
  • Answer telephone calls professionally and operate the paging system.
  • Ensure items are properly displayed, pulled, and restocked in line with merchandising standards and leadership guidance.
  • Help customers locate items or find assistance when unable to help directly.
  • Maintain a clean, safe, and organized work area; complete opening and closing checklists and support general cleaning, including parking lot maintenance.
  • Perform other duties as assigned.
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