Sales Associate

Break Time•Lebanon, MO
•Onsite

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties needed to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient operation during their scheduled shift. The role involves customer service, merchandising, communication, teamwork, use of store technology, cash and loss-control tasks, food preparation, and maintaining cleanliness and food safety. Employees may also be expected to perform other duties as assigned.

Requirements

  • Must be 18 years of age or older.
  • Friendly and customer-service-oriented, with an interest in a fast-paced work environment.
  • Flexible availability to work, including weekends and holidays.
  • Reliable transportation to work.
  • Ability to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability and willingness to attend adequate food-safety training and obtain a Food Handler’s Card or equivalent certification.
  • Physical ability to move and position products in a cooler with temperatures as low as 30 degrees for up to one hour, and in a freezer with temperatures as low as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to remain standing for up to nine hours per shift.
  • Ability to visually observe and inspect items and the work environment for job-related and safety concerns.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to perform assigned tasks accurately and with minimal supervision.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successful completion of a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • High school diploma or equivalent.
  • Customer service, retail sales, or food-service experience.

Responsibilities

  • Greet and thank customers courteously, provide fast and friendly service, process transactions accurately and efficiently, and address customer concerns promptly and courteously.
  • Perform merchandising activities, including pricing merchandise, implementing promotions and sales, suggestive selling, checking in vendors, and keeping merchandise stocked, clean, fronted, and faced, including in the cooler.
  • Maintain store cleanliness.
  • Communicate timely and professionally with customers, vendors, employees, and management about store operations.
  • Work as part of a team while following applicable local, state, and federal regulations.
  • Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; make change, complete shift reports, and count products.
  • Help train new employees on company policies and procedures.
  • Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
  • Prepare food according to guidelines, recipes, and job aids; inspect products for proper time and temperature, cleanliness, rotation, portioning, and pricing; and use ovens, roller grills, fryers, and other kitchen tools.
  • Sanitize and maintain equipment, dishes, and food-service areas; follow standards for quality, service, cleanliness, food safety, product display, and storage; and clean the store when time allows.
  • Know and adhere to company-wide and position-specific policies and procedures.
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