Sales Associate

Carters Inc. • Central Valley, NY

1d • $16 - $18

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, assist them with products and promotions, and help create a positive shopping experience throughout their parenting journey. The role is part of a welcoming and inclusive environment that values employees’ skills and talents and provides training and development opportunities.

The position involves working in a busy retail environment, assisting customers across omnichannel shopping as needed, completing sales transactions, replenishing merchandise, processing shipments, and helping maintain a safe and clean store. The role may require availability for days, nights, weekends, and holidays as scheduled, along with standing or walking for extended periods and lifting up to 40 pounds.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel shopping as needed to ensure a positive customer experience.
• Complete and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree attainment, or English as a second language learning.
• Professional and personal development opportunities and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed