Sales Associate Row House

Xponential Fitness•Lake Forest, CA

20h

About The Position

A national fitness leader is seeking a Sales Associate to support sales and service excellence for its luxury fitness brand. The role interacts with clients daily to foster a supportive community and drive membership and retail sales. The Sales Associate generates leads, contacts prospects, enrolls clients, supports and supervises Sales Representatives, and provides customer service to existing members. The position also includes studio upkeep, enforcing policies and procedures, maintaining supplies and literature, participating in community events and promotions, and assisting with light operational duties. Candidates must be available for a flexible schedule that includes nights and weekends.

Requirements

One year of fitness sales or relevant sales experience preferred.
Confidence in generating personal sales and training Sales Representatives.
Ability to manage and drive multiple revenue streams, including memberships and retail.
Excellent communication and interpersonal skills in person and over the phone.
Solution-based, results-oriented approach and a competitive spirit.
Ability to recognize areas for improvement and make changes using good judgment.
Affinity for and passion for fitness.
Professional, punctual, reliable, neat, and organized.
Strong attention to detail and accuracy.
Trustworthiness and ability to handle confidential information.
Ability to work harmoniously with coworkers, clients, and the general public.
Proficiency with computers and studio software.
Ability to work a flexible schedule with night and weekend availability.

Responsibilities

Generate leads through grassroots marketing and networking.
Sell memberships and retail products and drive and retain sales.
Supervise and train Sales Representatives.
Collect outstanding dues.
Maintain the cleanliness and organization of the studio.
Enforce studio policies and procedures, including those relating to customers.
Provide exceptional customer service to existing members in person, by phone, and by email.
Become proficient with ClubReady software to troubleshoot client account inquiries and identify sales opportunities.
Contact prospects and leads to schedule barre classes and enroll them in memberships.
Keep forms, administrative supplies, and studio literature stocked and visible.
Participate in community networking events and studio promotions, as scheduled with Corporate.
Assist with light operational duties, such as ordering supplies, scheduling staff, and supporting social media.
Perform other duties as assigned.