Sales Associate

Knitwell Group•Johnson City, TN

3d•Onsite

About The Position

Talbots is hiring a Sales Associate to provide an exceptional customer experience and help build store business. The role uses selling competence, styling expertise, and product knowledge to build customer relationships and recommend outfits. Associates support the management team, service multiple customers, meet sales and service metrics, and complete customer-service and operational projects. The position is temporary and part-time, with availability of 15 to 20 hours per week and flexibility to work evenings, weekends, and holidays as needed.

Requirements

Demonstrated selling competence and styling expertise, with a love of fashion.
Drive to create, build, and cultivate relationships.
Ambition and passion for achieving goals individually and as part of a store team; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency using a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, stretch, and lift, carry, and move at least 40 pounds.
Availability of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time and handle simultaneous tasks or projects.
Keep informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, including filling orders, replenishment, and recovery.