PT Sales Associate

LOVESAC COMPANY•New York, NY

1d•$19 - $21•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate for its Columbus Avenue location in New York, NY. The role focuses on connecting with customers, helping them choose furniture suited to their lifestyles and spaces, and delivering a positive, customer-first experience. Sales Associates use the Lovesac selling process, build and follow up on customer quote pipelines, provide product education and brand tours, and work to meet or exceed sales goals and KPIs. They also contribute to an inclusive and respectful team environment and support daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The position requires working during high-traffic periods, including weekends, holidays, and nights. The stated hourly salary range is $18.70–$20.81. Travel is listed as up to 25%.

Requirements

Must be at least 18 years old.
At least 1 year of experience in a retail or customer service role.
Must regularly work high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required using various forms of transportation.
Sound judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, privacy, and safety.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
Understand customer needs and manage the customer journey from initial interaction through sale and follow-up.
Demonstrate product knowledge, provide brand tours and product education, and confidently close sales.
Take ownership of performance and work to meet or exceed sales goals and KPIs.
Contribute to an inclusive, respectful environment for customers and teammates.
Accept feedback and demonstrate accountability, flexibility, and willingness to learn and grow.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused operations.
Follow brand standards, safety practices, and company policies, and contribute to a positive team environment.
Take on additional priorities and special projects as needed.
Travel as required by the company to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
Holiday hours worked are paid at 1.5 times the regular rate