Sales Associate, Biltmore Village

Knitwell Group•Asheville, NC

1d•Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its Asheville, North Carolina store. The associate provides exceptional customer service, promotes products, builds customer and brand relationships, and supports store business and operations. The role calls for fashion and styling knowledge, strong sales and communication skills, teamwork, and the ability to work in a fast-paced retail environment. Associates are expected to be available 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays.

Requirements

Demonstrated selling competence and styling expertise, with a love of fashion.
Ability to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals; thrives in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency navigating a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including Concierge, to build strong relationships.
Serve multiple customers at a time and multitask or handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and suggest items suited to customers' needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including client outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, including filling orders, replenishment, and recovery.