iStore retail Associate - Charlotte Douglas International Airport

Paradies Lagardère•Charlotte, NC
•Onsite

About The Position

Join the iStore team in one of the busiest travel hubs in the country! As a Sales Associate, you’ll be at the heart of helping travelers discover top tech products—while earning commission and working in a dynamic, fast-paced environment.

Requirements

  • Passion for technology and helping customers
  • Strong communication and interpersonal skills
  • Ability to work well in a team-oriented, fast-paced retail environment
  • Flexible availability, including early mornings, evenings, weekends, and holidays
  • Must pass airport background checks and obtain required security badges
  • Customer Focus: Build relationships and tailor solutions to customer needs
  • Effective Communication: Clear, professional, and engaging interaction across all audiences
  • Situational Awareness: Adapt behavior and service style based on customer and store dynamics
  • Tenacity: Stay motivated and goal-oriented, especially when facing challenges

Nice To Haves

  • Previous sales or customer service experience

Responsibilities

  • Greet and welcome customers with energy and enthusiasm
  • Provide exceptional, personalized service to help customers find tech products that fit their needs
  • Demonstrate and explain features of headphones, smart devices, accessories, and more
  • Drive sales through suggestive selling, upselling, and product recommendations
  • Meet or exceed sales targets and performance goals
  • Operate point-of-sale systems accurately for purchases and returns
  • Maintain merchandise displays and ensure store cleanliness
  • Follow airport safety, security, and operational procedures

Benefits

  • Competitive base pay + commission opportunities
  • Unique airport retail experience and high customer traffic
  • Career advancement through training and promotion pathways
  • A supportive, diverse, and inclusive work environment
  • Access to innovative tech products and brand education
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