Seasonal Sales Associate - Destiny USA

PACSUN•City of Syracuse, NY

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing customers with an exceptional experience. The role also involves carrying out initiatives and tasks assigned by the leadership team and contributing positively to the store team. The associate engages customers authentically, focuses on full-price selling, handles customer concerns according to company policies, completes tasks efficiently, and helps maintain visual standards, organization, cleanliness, and a safe shopping and working environment. The role supports sales and operational goals, participates in store events and contests, stays informed about financial priorities, and executes digital sales strategies such as ship from store and BOPIS. The position requires part-time availability of 20–40 hours per week, with schedule flexibility that includes weekends, nights, and peak holiday periods. Physical demands include lifting and moving merchandise, extended periods of sitting or standing, climbing ladders as needed, and moving around sales-floor, stockroom, and office areas.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Availability to work 20–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Required close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Provide an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in accordance with policy, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide, and Safety Program.
Comply with Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in meeting sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company’s fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.