Sales Associate-ANN

Knitwell Group•Stockton, CA
•$17 - $21•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and supports employees in expressing themselves while building their careers. As a Sales Associate, you serve as a brand ambassador, creating authentic customer connections and guiding each customer’s shopping journey with personalized styling recommendations. You help maintain an inviting, attractive store by keeping merchandise organized and correctly placed on the sales floor. Working with your team, you support personalized customer experiences and a welcoming sales-floor environment. The role includes engaging with customers to understand their needs, sharing product knowledge and styling recommendations, and using brand behaviors and personalized service to build loyalty. You uphold visual and operational standards while keeping the customer at the center, use technology and available tools to communicate promotions and support omnichannel shopping, partner with store leaders on goals and daily expectations, and contribute to productive team relationships by sharing ideas and helping others.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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