Sales Associate

Petco • Attleboro, MA

1d • Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find suitable products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role involves customer service, sales, cashiering, merchandising, inventory support, and helping maintain a clean and organized sales floor. It is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment.

The position is performed in a Pet Care Center retail environment and involves regular interaction with customers and proximity to animals. It requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. Employees must be able to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. The role may involve exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made for qualified individuals with disabilities to perform the role’s essential functions.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support operating hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals according to Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
• Help customers select products and services that meet their pets’ needs, and educate them about products, services, and promotions.
• Create positive shopping experiences that build customer trust and loyalty.
• Support store sales and service goals.
• Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
• Help maintain a clean, safe, welcoming, organized, and visually appealing store and sales floor.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional setups, and daily operational routines.
• Collaborate with and support teammates.
• Follow company policies, procedures, and safety standards.
• Perform additional tasks and responsibilities as assigned.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• Welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• Health and financial benefits, 401(k), incentives, and paid time off (PTO) are referenced in the Petco Total Rewards overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed