Sales Associate

Boot Barn • Asheville, NC

3d • Onsite

About The Position

Sales Associates, referred to as Sales Partners, engage with customers and create an exceptional in-store experience. They embody Boot Barn’s mission, vision, and values through their words and actions while applying selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. The role contributes to a welcoming, collaborative store community and supports Boot Barn’s vision of offering everyone a piece of the American spirit.

This position is open year-round to address fluctuations in hiring needs. Applications are reviewed regularly, but there is no specific hiring timeline; selected candidates will be contacted as positions become available throughout the year.

Requirements

• Strong communication, customer service, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of a work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to accurately complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Vision abilities including close, distance, peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to use hands to finger, handle, feel, and type, and to reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable sales goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Understand current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
• Partner with store leadership to develop skills and improve sales metrics.
• Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Maintain a clean, organized store environment and execute visual merchandising accurately and on time.
• Complete daily tasks and inventory processes efficiently, accurately, and in a timely manner.

Benefits

• Competitive hourly rate plus selling incentives (SPIFFs) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed