Sales Associate, Discovery Shop

American Cancer Society•Los Gatos, CA

6d•Onsite

About The Position

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. POSITION SUMMARY: Reporting to the Manager, Discovery Shop, the Sales Associate supports the daily operations of a retail resale store, contributing to revenue growth and ensuring an exceptional customer experience. Core responsibilities include assisting customers and donors, efficiently operating the point-of-sale (POS) system, maintaining accurate and visually appealing floor inventory and displays, assisting with donation intake, and completing tasks assigned by the Store Manager. Provides direction to volunteers, particularly in the absence of shop leadership, and is a role model at all times. This role supports daily operations, contributing to a positive, customer-focused atmosphere while upholding the values and mission of the American Cancer Society.

Requirements

High school graduate or equivalent.
Retail experience working with customers, sales, cashiering and merchandising
Excellent communication and customer relation skills.
Comfortable with multi-tasking responsibilities.
Team player, willing to do what is necessary to get the job done.

Responsibilities

Service all customers through welcome greetings, merchandise sales, cashiering, merchandise bagging and carry-out assistance to customer's vehicle.
Service all donors through receiving donations, carry-in assistance from donor's vehicle, placing donations in designated areas, providing donation receipt and processing receipt with donation.
Service all volunteers through internal operational support.
Store opening and closing procedures including cash register drawer counts and end of day income reporting.
Maintain opening, ongoing and end of day appearance of salesfloor, including dressing room cleanout, dusting, vacuuming, straightening racks and fixtures, and refreshing depleted displays.
Process donations, including sorting, steaming, pricing and placing merchandise on sales floor.